Upload any unpaid debt, and we'll chase it for you. Using both legal tools (letters of demand, court claims) and debt collection tools (email and SMS reminders), we offer an end-to-end process so you don't have to worry about getting your money back.
Xero
A formal letter of demand, automated follow-up and every reply in one place, while you get on with running your business.
Every reminder goes out on schedule by email and text, and you hear the moment your customer replies. Chasing stops landing on your desk.
Every matter opens with a formal, lawyer-approved letter of demand. Your customer sees you mean business.
The same first step a law firm charges $500 to $600 for.
Your customer pays into your account, never ours. On Collect+, our 10% is charged only when you're paid.
Upload a spreadsheet or a stack of invoices and every letter goes out at once.
The letter, the reminders, every reply, payment plans and a partner law firm if you ever need one. All in one place, all tracked for you.
No account to set up first, no subscription and nothing to post.
Sent to your customer by email the moment you pay. You see when they open it.
Short and polite, showing exactly what's still owed.
With a link where your customer can pay you or tell you what's going on.
Always on business days. Nothing for you to do.
You hear straight away, and can agree a payment plan in one click.
The money goes straight to you, and every reminder stops.
Still unpaid at the end of the month? Refer it to a partner law firm in one click, with no upfront cost to refer.
CyberArt Printing sent letters of demand to three customers. One paid $6,000 in full and another paid $4,000.
The debtor opened the letter within a minute, got an automatic reminder on day 7, and paid $3,125 in full.
Rated by SydneyCollect clients on Google.
No subscription, no setup fee and no lock-in.
How much are you owed?
A law firm usually charges $500 to $600 for a first letter of demand. Australian collection agencies typically take 15% to 30% of what they recover; we've used 15%. Collect+ is $29 plus 10% of what you recover (minimum $150), shown if you're paid in full.
Your business can be anywhere in Australia. What matters is where the person or business who owes you is based.
Collect+ gives you the most: a lawyer-approved letter of demand today, then a month of follow-up until they pay or reply.
Recover your moneyCollecting a debt on someone else's behalf there needs a licence we don't hold. You can still send your own letter of demand with our free generator.
Use the free letter of demand generator →A letter of demand works when the debt isn't in question. A dispute about the work or the amount needs negotiation or legal advice first.
Agency, solicitor or platform: which fits? →Once a liquidator, administrator or trustee is appointed, a demand has no effect. Lodge a proof of debt with the appointed practitioner.
Insolvency warning signs →$29 with SydneyCollect, paid once when you send it. A law firm usually charges $500 to $600 for the same first letter.
Australian collection agencies typically take 15% to 30% of what they recover. Collect+ is $29 when you send, plus 10% of what you recover (minimum $150), charged only when you're paid. If your customer doesn't pay, you don't pay the 10%.
Businesses chasing unpaid invoices or fees from customers in NSW, VIC, QLD or the ACT. Most debts we chase are between $1,500 and $100,000. It works best when there's no dispute about the work, only the payment.
The letter is formal and calm. It states what's owed, the date to pay by and what you may do next, and gives your customer an easy way to pay you or tell you what's going on.
It's your business's demand for payment, sent by SydneyCollect on your behalf. The letter is lawyer-approved. SydneyCollect is not a law firm, and the letter is not legal advice.
With a $29 letter, we send your customer a reminder after a week. With Collect+, we keep following up by email and text for a month. If it's still unpaid, you can refer it to a partner law firm in one click, with no upfront cost to refer.
Straight to you. Your customer pays into your bank account and we never hold your money. Mark it paid in your dashboard and the follow-up stops.
Your business details, your customer's email address and mobile number, and the invoice. Upload the invoice, or connect Xero and pick it, and we fill in the details for you to check.
Yes. Mark it paid, pause it or close it from your dashboard at any time. There's no cancellation fee.
Your business can be anywhere in Australia. We act when your customer, the one who owes you, is in NSW, VIC, QLD or the ACT.
SydneyCollect is the trading name of Aus Paid Pty Ltd (ABN 29 697 527 843), based in Greenacre, NSW. SydneyCollect is not a law firm.
Debt collection platform for businesses in AustraliaLess than 2 minutes to start. From $29.
Recover your money
